Visual experience for SaaS website

Role
Visual Design, UX, UI  (with a team of 3: marketing, SEO, development)
Challenges
Resistance to user research
Achievements
More user-centric Information Architecture (page content, structure, navigation). Creating a leading brand presence in the client portal Saas market. Gained in-house control of backend by advocating Webflow CMS.

Branding concept

Client Portals need to accommodate a wide range of complex user goals and workflows across industries, and at the same time they need to appear intuitive and friendly. This branding concept adressess the visceral level of design by mixing happy faces with bright & friendly shapes.

Product visuals

The product visuals address the behavioural level of design — they suggest the product is flexible, pleasurable and easy to use.

Seals of trust

The seals of trust address the reflective level of design — they give users assurance the product is a reliable choice.

Navigation

The Information Architecture is a significant improvement — page content, structure and navigation elements are designed to facilitate the prospect journey [Industry or use case > Relevant features > Detailed and easy to follow pricing comparison > Call-to-action for a trial or demo].

Final result

What I learned. Reflections

Although by all visual measures the new website seems to be a success, the lack of user research leaves open the ‘product-market fit’ question: “How useful the website content is in attracting the best prospects for the product?”

Work

Opinion

What the gorilla video tells us about what we choose to perceive

Stop explaining UX to 5-year olds

AI, confabulating and consciouesness

Why Agile stories work for all your teams

Get out of UX / UX everything

AI, confabulating and consciouesness

Why Agile stories work for all your teams

Stop explaining UX to 5-year olds

Contact

Let’s make a better world for your clients experience and your business outcomes. Write me at  contact at mariusgrigore.com to get in touch.